Cryptocurrency exchanges play a key role in this volatile industry. Companies provide exposure to various currencies, tokens, and assets, while making it easier for consumers and investors to gain access to these offerings. One particular exchange, which goes by the name of HitBTC, is seemingly subjected to a one-man crusade on Reddit as of right now. This is not all that surprising, as many users have expressed their dismay with the company in recent years.
The Crusade Against HitBTC
In this day and age of social media, it has become easier for the average person to speak up about negative experiences. Even in the cryptocurrency world, there are a lot more apparent complaints than during the early days. This is primarily because media such as Twitter and Facebook have started to take center stage. Not only are those platforms used for crying foul, but companies also rely on them to provide customer support.
For HitBTC, social media has proven to be a double-edged blade. On the one hand, it provides the company a lot more…