Amazon Go is opening its first New York store this week at Brookfield Place downtown, CNBC reports. The 1,300-square-foot storefront will join the eleven other Amazon Go stores that have already opened around the United States. Unlike many of its other locations, however, this cashier-less storefront will accept cash as one of its payment options.
Amazon Go’s Unbanked Discrimination
Soon after launching its first cashless stores, Amazon Go faced criticism that the company was excluding the 8.4 million U.S. households who don’t have access to banking services. This group of people, termed the unbanked, are unable to use the Amazon Go app because of its debit/credit card requirement.
Regarding cash payments in Go stores, Steven Kessel, senior vice president of physical stores, emphasized to Amazon employees,
“We’re in earlier days but it’s an important focus for us and we’ll continue to extend those methods with our…